It offers a range of services from residential and nursing care to dementia care. There are three stages to our complaints policy at Barchester. Contact each of our care homes directly here or call our customer helpline. Barchester Healthcare Ltd 3rd Floor, The Aspect, 12 Finsbury Square, London, EC2A 1AS To speak to someone at our London Head Office please call 020 7382 2860 or email info@barchester.com Brunswick House. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. If you are unhappy with the response you receive from Stage 1, you can contact the General Manager/Hospital Director or Customer Feedback Team within 20 days of receiving a formal written response. With a great range of Care home worker jobs in Scotland available, you're sure to find the perfect role for you. Where research meets reality to propel GE and the world forward. Dr Pete Calveley said: I am proud to be leading Barchester Healthcare. Get Contact Info for All Departments Barchester Healthcare Org Chart by Role HR (4) [7], Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}513117N 00515W / 51.5215N 0.0874W / 51.5215; -0.0874. Their award was to specifically recognise homes who have been involved in projects with residents and their families to improve care. They can be contacted at www.lgo.org.uk or PO Box 4771, Coventry, CV4 0EH, 0300 061 0614. It also has offices in Berkhamsted, Oxfordshire, Milton Keynes, Wiltshire and Inverness. No credit card required. Want to know more? Then called into office and shouted at as if a naughty child for not managing to keep . Similar Profiles. 2023 Barchester HealthcareAll Rights Reserved, The Hawthorns, Billingham Grange and South Grange, Barchester Care Awards 2022 Divisional Winners, Barchester Care Awards 2021 Divisional Winners. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score. Company number 02792285. At each stage you will receive a written acknowledgement within 3 working days and a full response within 20 working days. No rating/under appeal/rating suspended [6], It has five homes in Dorset, the newest, Parley Place, in West Parley opened in November 2022 has 68 ensuite rooms and charges from 1,350 a week. In 2018 it was reported that Barchester Healthcare Ltd. was being put up for sale by Grove Investments, an investment company owned by three Irish businessmen; Dermot Desmond, JP McManus and John Magnier. BARCHESTER HEALTHCARE LIMITED. 1 Ffordd Yr Hen Gae, Pencoed, Bridgend CF35 5LJ, GB, View Click here to see the total pay, recent salaries shared and more! We will follow the Ombudsman decision, if you agree with it. The organisation employs over 17,000 staff in care homes which offer residential and nursing care. due by 12 April 2023, for BARCHESTER HEALTHCARE LIMITED (02792285), Companies House does not verify the accuracy of the information filed, 04 Jul 1995 - Top Barchester Healthcare Employees Neil Bowran Head of Facilities Management. Get contact details including emails and phone numbers Set up your job alerts now and don't miss out on your next opportunity. Caring Homes Head Office. About Us; Careers at Barchester Careers in Nursing Careers in Care Careers in Hospitality More Career Opportunities International Recruitment Apprenticeships and Development. The average salary for a Head Office Manager is $50,846 per year in Crawley (United Kingdom). Barchester Healthcare Ltd If you would like to become a future supplier to Four Seasons Health Care Group please submit your company details on the online form. Please note:- Care Inspectorate Wales are unable legally to investigate individual complaints or resolve disagreements between people and their service providers. BARCHESTER HEALTHCARE LIMITED. You can change your cookie settings at any time. Explore our map to find your nearest BMI office. We will always try to share your compliment with the team member involved and celebrate where things are working well and teams are delivering exceptional service and care. Please note: the concerns and complaints process does not cover Barchester Healthcare employees wishing to raise a grievance regarding their employment or the running of the home. View contact profiles from Barchester Healthcare Popular Searches You can contact them by email at: - feedback@barchester.com, by telephone on: - 0207 382 2860 or by post at: - Customer Feedback Team, Barchester, 3rd Floor, The Aspect, 12 Finsbury Square, EC2A 1AS. Barchester Healthcare 2023 - All rights reserved, Privacy statement for family/carers of residents/patients. Payroll processing. Media contact. New locum pharmacists managers vacancies are added daily on JOB TODAY. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. Dr Calveley (pictured with his Outstanding Contribution to Care aware in 2018), 60, who joined Barchester in 2014, lives in a 1.2million home in Northamptonshire The Government has arranged for. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score. [4] In 1994, Moreton Hill won the Care Home Design award at the Great South Western Care Awards and featured on BBC's Countryfile as an example of design sympathetically managed for a rural environment. Earlier in his career, he was a police surgeon and worked for a long time as a GP in various NHS organisations. Barchester Healthcare Ltd is an independent care provider in the United Kingdom, running over 250 care homes and seven registered hospitals across the country. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months. Please do this within 20 working days of receiving a stage 2 formal written response. Tell a member of the team at the home or hospital and they should do their best to resolve any issues. barchester.com Michael Johnson Head of Commercial Warrington, Warrington, United Kingdom View 2 duchyhomes.co.uk dwh.co.uk 3 +44 7841 12XXXX 440742994XXXX 440142994XXXX Michael Beresford Head of Learning Programmes London, England, United Kingdom View 2 barchester.com yahoo.co.uk Martin Cotterill Digital GM Warrington, GB View 4 gmail.com Lorem ipsum dolor sit amet consectetur adipisicing elit. We use some essential cookies to make our services work. Back to top. The complaints process at Barchester Healthcare has three stages. Mencap Trust head office If you have any queries you can contact the trust office using the following methods: Email You can email us at mtc@mencaptrust.org.uk. a) The Average Rating is 5 out of 5 from 6 Reviews in the last 24 months. long shifts, constantly understaffed. If you wish to make a complaint to them instead of ourselves about a Scottish care home you can contact the Care Inspectorate at Compass House, Riverside Drive, Dundee, DD1 4NY, 0345 600 9527 or visit www.careinspectorate.com. 10 Head of Maintenance jobs in Wooton Underwood on Careerstructure. Design Centre East. 01983 520539. blackwatermill@bucklandcare.co.uk. Browser Support Having commenced his career in the retail sector, Lorne joined Schroders corporate finance division in 1985 before moving to Morgan Grenfell where he developed expertise in the automotive and engineering industries and became head of the automotive sector practice in corporate finance. These experiences have given me a firm understanding of what is required to deliver successful projects for my clients. Head Office address: 3 Cygnet Drive, Swan Valley, Northampton NN4 9BS Phone number: 01604 675566 London. At each stage you will receive a written acknowledgement within 3 working days and a full response within 20 working days. We Have Been Invited To Tea At The House of Lords 28.10.2022 Lovett Care is proud to announce that Andrew Nash, our Group . You've rejected analytics cookies. Enter employee name to find & verify emails, phones, social links, etc. International sales. Alternatively, if you would like to contact us regarding several services or for general care enquiries , please contact our Central Services team in Worcester: Online : Please complete your enquiry details below. the service is performing exceptionally well. [1] The organisation's head office is located in Finsbury Square, London. This is an organisation that runs the health and social care services we inspect, 3rd Floor, The Aspect Use this easy form to submit your enquiry and we will get back to you as soon as possible. London We'll get you noticed. . Formerly CEO of Four Seasons Health Care, he has extensive knowledge and understanding of the care sector. Address: The Heal's Building, Suites A&B, 3rd Floor, 22-24 Torrington Place, London, WC1E 7HJ Apply to 216 hca visa sponsorship jobs available and hiring now in Aylesbury. Jersey Care Commission, 23 Hill Street, St Helier, Jersey, JE2 4UA, 01534 445 80, enquiries@carecommission.je. Inadequate Address . Find out about our nursing and care homes in UK. The Barchester Healthcare management team includes Neil Bowran (Head of Facilities Management), Anna Shirley (Marketing and Customer Experience Director), and Mandy Macara (Head Of Marketing) . Our residents, patients and their families expect great services, so our professional and dedicated team of specialists actively recruits people who are focused on continually improving the quality of . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. due by UK Head Office Elis UK Limited Intec 3 Intec Business Park Wade Road Basingstoke RG24 8NE. Complaints can be made on behalf of a person who lacks capacity within the meaning of the Mental Capacity Act 2005 as long as Barchester Healthcare is satisfied that the person making the complaint is acting in the best interest of the resident/patient. You can change your cookie settings at any time. Sign up for a free account. <br><br>I am driven and I have the ability to . Long term rates are tailored according to the duration of stay, please contact us with your requirements and we will work out the best rate for you. due by Jan 2023 - Present2 months. Contact Us. Contact Barchester Healthcare direct on 0203 131 4636 or visit www.barchester.com . Mon - Fri: 9am - 5pm. 3rd Floor, Barchester is a multiple-award-winning organisation, having consistently won awards both as a company and on the basis of the performance of individual members of staff. Address . Sign up for a free account. The Barchester press office is on hand to arrange comments and interviews with Barchester spokespeople, who are happy to comment on a range of health and social care issues. Head of Activities (Former Employee) - Swindon - 18 . If they cannot resolve the concern youve raised within 3 days, it will be escalated to a complaint. Lawton Manor Care Home Limited In London, EC2A 1AS Hall Park Healthcare Limited In London, EC2A 1AS Alphacare Holdings Limited Blackwater Mill. . janedoe@barchester.com) and [last] (ex. Search over 700 Credit control and debt collection Management accounts. Were here to help in any way we can whether thats finding you the right support or helping you choose the best care home environment. You've accepted analytics cookies. It is based partly on the care sector leading design of our homes, on our commitment to hospitality and on our activities and care planning work. Cygnet Health Care Toggle search form Toggle navigation. The Customer Complaints Administrator will be responsible for managing workload via a central inbox and supporting database as well as leading on organisation, agendas and minutes for key meetings to review complaints and cases.Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of Barchester Healthcare is one of the largest private care providers in the UK, running 200+ care homes and 7 registered hospitals across the country. BARCHESTER HEALTHCARE HOMES LIMITED. For any other enquiry, including a personal complaint or a HR enquiry, please get in touch via our complaints and compliments page, or our online enquiry form. We use cookies to make our services work and collect analytics information. Follow . 04 Jul 1995. Get set up in seconds & start chatting with employers in minutes! Barchester Healthcare Ltd is an independent care provider in the United Kingdom, running over 250 care homes and seven registered hospitals across the country. The chief executive, Dr Pete Calveley received a salary of 2.28 million in 2020. Barchester Healthcare Ltd has a Group Review Score of 9.6 (9.585) out of 10. You've rejected analytics cookies. You've accepted analytics cookies. 30 September 2023, Last accounts made up to Company number 02849519. Care Information. New hca visa sponsorship vacancies are added daily on JOB TODAY. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We are the largest employee-owned healthcare . 01256 339200. I have completed projects in the Residential, Commercial, Industrial, Educational and Healthcare sectors during my career. We recommend that all concerns should be raised with the Home Manager/Hospital Director in the first instance, as many issues can be resolved immediately. London Head Office Our Registered Office for Four Seasons Health Care Group is: Norcliffe House, Station Road . Please note: The Care Quality Commission (CQC) for England are regulators only and do not investigate individual complaints or concerns raised. Lorne Forsyth joined Barchester in 2003. Forest Healthcare Ltd Highgate Studios, Studio 523 53-79 Highgate Road London NW5 1TL Dr Pete Calveley joined Barchester Healthcare as the Chief Executive Officer in June 2014. Complaints & Compliments. Your information helps us decide when, where and what to inspect. At least one standard in this area was not being met when we inspected the service and. Here's to continuing to celebrate life in our care homes. we have taken enforcement action. 30 September 2023, Last accounts made up to Official information from NHS about Barchester Healthcare Homes Limited including contact details, directions, opening hours and service/treatment details . To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. . Click here to leave feedback Media enquiries Directions. At Barchester Healthcare we value customer feedback and continuously aim to improve our service. 01534 445 80, enquiries@carecommission.je Contacting our central team:- The Customer Feedback Team are on hand to work with you to reach a resolution should you feel your complaint is not resolved at home level or throughout any step of the process. At least one standard in this area was not being met when we inspected the service and Call 0800 902 0092. The Aspect, Barchester was originally created to provide high-quality nursing care and hospitality to older people but our expertise and ability to offer support has expanded significantly since then. Public Services Ombudsman for Wales. You will not be required to identify yourself but will be asked certain information sufficient to enable Barchester Healthcare to investigate fully. Click here to see the total pay, recent salaries shared and more! . Promotion from Roving Admin, support to 15 Care Home within the North Region. Any other browser may experience partial or no support. for BARCHESTER HEALTHCARE LIMITED (02792285), Companies House does not verify the accuracy of the information filed. Next accounts made up to 31 December 2022 Local Government and Social Care Ombudsman provide a free, independent service. 12 Finsbury Square jane.doe@barchester.com), which is being used by 28.4% of Barchester Healthcare work email addresses. EC2A 1AS. If you have something positive to share or want to say a special thank you to someone we want to hear from you. Our senior management team has been involved in care since 1999 and works in partnership with Colleagues, Residents, family and other stakeholders like hospitals, community nurses and social workers. The average salary for a Senior Manager Head Office is $28,114 per year in Ponteland (United Kingdom). We do understand it isnt always possible to raise a complaint directly with the people involved in providing the care, so in that situation you are welcome to raise your complaint with the central team. [2], Barchester Healthcare is considered one of the 'Big 5' UK later life care providers. Click here for other enquiries. Phone Phone us on 020 7696 6932. [1] The organisation's head office is located in Finsbury Square, London. We use some essential cookies to make our services work. Country office. Barchester Healthcare Ltd Reviews in Greater Manchester (86) 9.6. Recent corporate awards included Health Investors prestigious Best Residential Provider, Pinders awards for building design and awards for training. You can change your cookie settings at any time. We are always willing to discuss your concerns and want to hear from you to put things right. 0808 169 8265. Click here to see the total pay, recent salaries shared and more! The average salary for a Senior Manager Head Office is $50,846 per year in Crawley (United Kingdom). . Apply to 227 locum pharmacists managers jobs available and hiring now in Cambridge. If you are an employee who has a personal complaint about their own employment you should pursue your concerns through the Companys grievance procedure, which can be found in the Employee Handbook. If you're not automatically redirected, please click here. Barchester Healthcare Website; This site uses cookies: Find out more. Barchester Healthcare was founded in 1992 by Mike Parsons. Get instant job matches for companies hiring now for Head of Maintenance jobs in Wooton Underwood and more. 31 December 2021, Next statement date 29 March 2023 Up to 5 We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. and / or. there are some services which we cant rate, while some might be under appeal from the provider. You can change your cookie settings at any time. Address: 2 Godwin Street, Bradford BD1 2ST Phone number: 0800 731 2020 Directions to the Support Hub office . the service is performing badly and we've taken enforcement action against the provider of the service. . Directions. Beech House Hotel, 60 Bath Road, Reading, Berkshire, RG30 2AY tel: 0118 959 1901, email: Relax@BeechHouseHotel.com HR 02920 365 072. BARCHESTER HEALTHCARE PLC 04 Jul 1995 - 05 Aug 2002 PLANVIGIL PUBLIC LIMITED COMPANY . Looking for a particular Barchester Healthcare employee's phone or email? Fields marked with * are mandatory First name Last name Email address Confirm Email address Please select the business service or partnership opportunity type you'd like to discuss with us: The Local Government Social Care Ombudsman (LGSCO) will only review complaints once all stages of Barchesters process have been followed. New care enquiries 01325 271 358All other calls, 2023 Barchester HealthcareAll Rights Reserved, The Hawthorns, Billingham Grange and South Grange, Barchester Care Awards 2022 Divisional Winners, Barchester Care Awards 2021 Divisional Winners. Our reputation for high-quality care is our greatest asset. Ty Shaw, Links Business Park, St Mellons, Cardiff, CF3 0LT. Barchester Healthcare Ltd Reviews (15505) 9.6. Barchester Healthcare specialise in delivering top quality care to people in well staffed, comfortable, secure and happy homes. Barchester Healthcare supports the LGSCO initiative to provide a single statement that summarises how care providers will look into complaints, to view this statement please click here. Blackwater, Newport, Isle of Wight PO30 3BJ. For advertising opportunities and enquiries please email barchester@summerhouse.co.uk. due by 8 November 2023, for BARCHESTER HEALTHCARE HOMES LIMITED (02849519), Companies House does not verify the accuracy of the information filed, 01 Sep 1993 - Get directions (opens in Google Maps) Suspended ratings are being reviewed by us and will be published soon. free lookups / month. [last] (ex. On this Wikipedia the language links are at the top of the page across from the article title. Barchester Adlington Manor Care Home Address: Street Lane Adlington Macclesfield Cheshire SK10 4NT Tel: 01625 856710 Email: SW10 0XF. With over 13,000 beds available it is 3rd in terms of bed capacity behind only HC-One and Four Seasons.[3]. Apply to 343 Passenger engine jobs available and hiring now in London. the service is performing well and meeting our expectations. After finding it difficult to find a good quality care home for two of his relatives, he bought Moreton Hill, a 17th-century farm in the Cotswolds, and converted it into a care home which he felt was of a sufficiently high standard. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding million verified professionals across 35 million companies. the service is performing well and meeting our expectations. Please contact either the home manager/hospital director or the central team at feedback@barchester.com, by telephone on: - 0207 382 2860 or by post at: - Customer Feedback Team, Barchester, 3rd Floor, The Aspect, 12 Finsbury Square, EC2A 1AS. email us on relax@beechhousehotel.com. Head Office 029 2036 4411. 31 December 2021, Next statement date 25 October 2023 If after Stage 3 you still feel we havent reached a resolution you can refer your complaint to an external body:-. (business & personal). Contact Four Seasons Health Care by phone or care enquiry form. Enhanced Listing print/share. there are some services which we cant rate, while some might be under appeal from the provider. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. 05 Aug 2002, 22 Feb 1993 - Registered office address 3rd Floor The Aspect, Finsbury Square, London, United Kingdom, EC2A 1AS . About Barchester Founded in 1992, Barchester started with just one care home. Contact us | Barchester Hospitals Contact us If you would like to know more about our services or facilities, or have a patient you would like to discuss, please complete the below form and we'll be in touch. HR Department Barchester Healthcare employs 3,831 employees. Next accounts made up to 31 December 2022 We don't rate every type of service. It was reported that the asking price for the group, that turns over c.600 million a year, was in the region of 2.5 billion. (business & personal). To get in touch with the press office please email press@barchester.com or call 07841 262 641. Search over 700 the service is performing badly and we've taken enforcement action against the provider of the service.